Closure of a Mediation

The closing of a mediation process is an important final step. It is the last opportunity that the mediator has to ensure that all of the concerns and interests of the parties, including relationship issues, have been addressed. This can significantly impact the parties’ substantive and psychological satisfaction with the process and impact their adherence […]

The Mediation Process: The Role of Lawyers. Neither is a “One Size Fits All”

Introduction Those experienced in the Mediation process appreciate its numerous benefits which include its cost effectiveness, timeliness and high success rate in reaching mutually satisfactory solutions. However, there is another important advantage of the Mediation process that is often overlooked and underappreciated and that is, its ability to repair relationships between disputing parties. This is […]

Strategic ‘Sorry’: Acceptance Rate Higher When Offender Apologizes, but it has to be Genuine

Published in The Lawyers Weekly (February 8, 2013) In recent years, there has been a trend toward apologies from celebrities and politicians in the public arena, as well as various Truth and Reconciliation Commissions. However, lawyers are trained to guard against clients unwittingly giving away legal entitlements, and in the legal arena there has always been concern that an apology can lead […]

Is the High Cost of Conflict Affecting your Company’s Bottom Line?

BY: Pamela Large-Moran Unresolved conflict can be very costly to a business or organization. Conflict is inevitable. It is a fact of life. The key, however, is in how you deal with or manage conflict. Conflict when managed properly can be an impetus for positive change and the basis for satisfactory continuing future relationships. Internal/Workplace […]